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Why do businesses train their employees?

posted by Learning Seat | 30th September, 2014 | Category : Tips & Resources

Employees need to be trained on the behaviours, skills, knowledge and attitudes necessary to meet the strategic and operational objectives of their organisation.

This article outlines the top reasons businesses train their employees. Think we missed something? Let us know by leaving a comment.

 Employee inductions

An employee induction is often the first type of training an employee encounters when they start a new role.  By inducting employees, organisations ensure every new employee feels welcome and supported in their role, and understands their new employer’s core business and goals.

Role transitions

When an employee moves into a new role within an organisation, they need training to ensure a seamless transition. This not only helps them feel comfortable but also provides benefits for the organisation.

Business strategy alignment

Training that is aligned with an organisation’s strategy ensures employees will go the extra mile to help the organisation achieve its strategic objectives.

Policies, procedures and compliance

All employees need to receive compliance training in organisational policies and procedures, and their legislative obligations. Compliance training mitigates risk by ensuring organisations are less likely to be found vicariously liable (or legally responsible) for an employee’s behaviour in the workplace. More importantly, the consequences of not providing compliance training in critical areas, such as workplace health and safety, can literally be a matter of life and death.

Click here to read an article that we previously published on this topic called ‘How to protect your business from vicarious liability’.

Employee retention

Because long-term employees possess invaluable corporate knowledge, retaining them is essential for business success.  Training can incentivise employees to stay and provides employers with motivated and well-informed staff.

Employee engagement

A poll by Gallup (2013) showed that only 24% of employees in Australia and New Zealand were engaged at work. By training their employees, organisations are more likely to have people who are more engaged with their workplace, and therefore more productive

Performance management and development

Used as part of a robust performance management and development approach, training can help under-performing employees address skill and knowledge gaps, and develop leadership skills in those with potential. It’s also a great way for organisations to show they care about helping their employees realise their goals.

Change management

Business transformation projects or improvement initiatives that have a big impact on a business’s organisational policies, procedures and processes (for example, an IT system implementation) require careful change management. Training is key to successful change management; it helps employees understand the reasons for the change and how their responsibilities will be affected.

Training should be part of the culture

In successful organisations, training supports business strategy and forms a key part of the workplace culture.  And while training can be instructor-led, online or blended, online training offers the most cost- and time-effective solution.

Learning Seat offers a comprehensive suite of online training solutions that includes learning management software, a course library containing over 300 courses, and custom course development services. More information about our course library can be found here.

Learning Seat

Learning Seat is Australia's largest provider of online compliance training.