Do you know your obligations under the consumer law? Do you know why the Fair Trading Act, Consumer Guarantees Act and Commerce Act are in place, and what this means to your organisation? Are you aware of the role of the Commerce Commission?
This course provides legally compliant training to ensure that workers and organisations meet their obligations under the Fair Trading Act, Commerce Act and Consumer Guarantees Act.
Written in consultation with leading law firm Simpson Grierson, the content is presented in a traditional elearning format and features written scenarios to contextualise relevant workplace legislation.
This course covers the following topics:
- the role and powers of the Commerce Commission
- enforcement of the Commerce Act
- maximum penalties for breach of the Commerce Act
- the purpose of the Fair Trading Act, Consumer Guarantees Act and Commerce Act.
On completing this course, learners should be able to:
- describe the role and powers of the Commerce Commission in relation to the Commerce Act and the Fair Trading Act
- list the penalties and other remedies applicable to a breach of the Commerce Act and Fair Trading Act
- explain the purpose of the Consumer Guarantees Act.
By implementing this course your organisation can:
- reduce the incidence of consumer law breaches
- better defend any claims relating to consumer law breaches
- protect its brand and reputation from damage related to breaches of consumer law
- have access to cost-effective consumer law training for all workers.
The content contained in this course is suitable for:
- public- and private-sector workers
- workers, with a focus on executives and board members across all industries
- workers, executives and board members at all levels of an organisation.
This course should take about 30 minutes to complete.