How to manage learning programs for remote employees


This course introduces learners to the skills and knowledge required to prepare, manage, monitor and review the delivering of distance-based learning. It covers how to prepare and contextualise distance-based learning materials, manage distance-based learners, support and guide them through a program before finally conducting a review of the process.

Topics covered

  • Key concepts
  • Planning the delivery of distance-based learning
  • Supporting distance-based learners
  • Monitoring learner’s progress
  • Reviewing the program.

Learning objectives

  • On completing this course, learners should be able to:
  • Define and explain distance-based learning, the types and techniques
  • Identify and explain learner characteristics
  • Facilitate distance-based learning
  • Define and explain models of delivery
  • Interpret and explain policy and regulation
  • Prepare for distance-based learning
  • Determine learning objectives
  • Prepare delivery management plans
  • Consider learner characteristics
  • Evaluate learners’ suitability for distance learning
  • Select and evaluate resources
  • Recognise the need for support in distance-based learning
  • Identify support options
  • Tailor communication for distance learners
  • Provide information to learners
  • Support learners throughout the learning program
  • Address learner difficulties
  • Monitor learner progress
  • Review the learning program
  • Describe Kirkpatrick’s evaluation model
  • Define and explain formative and summative evaluation
  • Identify opportunities for improvement.

Business outcomes

Organisations implementing this course will:

  • Have a defined process for delivering learning programs for remote employees that ensures learning
  • Provide cost-effective training to employees in remote locations
  • Increase efficiency and productivity
  • Engage, retain and develop employees.

Target audience

This course is designed to be delivered organisation-wide. It applies to people leading a team, aspiring leaders and those responsible for managing learning programs for remote employees.


Approximately 90 minutes

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