This course provides employers and employees with tips and tools to ensure all business emails are efficient and effective. When used appropriately, email is a powerful and useful business tool.
- Using email to communicate your message
- Writing a successful email
- Email tips and hints
On completing this course, learners should be able to:
- Decide when email is the appropriate communication tool
- Apply a process to planning, writing and reviewing your business emails – using the WOW process
- Write with care so that your message is clear, effective and has maximum impact.
Organisations implementing this course will:
- Increase productivity
- Increase efficiency
- Enhance their brand and reputation
This course is designed to be delivered organisation-wide. It is aimed at private- and public-sector organisations.
Approximately one hour