How to write effective business letters


This course provides employers and employees with the knowledge and skills to improve their business letter writing skills and become more effective communicators. The course explores how to convey a clear and unambiguous message to a reader and edit business letters for maximum impact.

Topics covered

  • How to plan a business letter
  • How to lay out and format a business letter
  • How to write and structure effective content
  • How to edit business letters.

Learning objectives

On completing this course, learners should be able to:

  • Determine the purpose before starting a business letter
  • Draft a plan for a business letter
  • Write more effective business letters
  • Edit business letters to better fit a defined purpose.

Business outcomes

Organisations implementing this course will:

  • Increase productivity
  • Increase efficiency
  • Enhance their brand and reputation.

Target audience

This course is designed to be delivered organisation-wide.


Approximately one hour

A Best-Practice Guide To Delivering Leadership Development Download whitepaper