Introduction to mentoring


The course provides organisations and workers with a practical understanding of mentoring and the skills and tools needed to be a confident and effective mentor. As a practical and interactive course, learners are invited to engage in a number of activities that will enable them to apply the skills and tools they learn immediately.

Topics covered

  • Mentoring skills and knowledge
  • The mentoring role
  • The mentoring journey
  • Developing your mentee
  • Developing the mentor
  • The mentoring conversation.

Learning objectives

On completing this course, learners should be able to:

  • Apply their skills and knowledge to become an effective mentor
  • Define the various roles of the mentor
  • Apply frameworks and models to accelerate the development of the mentee
  • Design, plan and implement an effective mentoring journey
  • Articulate a mentoring conversation using the GROW model
  • Demonstrate approaches and skills for an effective mentoring conversation.

Business outcomes

Organisations implementing this course will:

  • Foster a culture of personal and professional growth
  • Promote desired company behaviours and attitudes
  • Enhance leadership skills in managers
  • Improve staff morale, performance and motivation
  • Engage, retain and develop high performing workers.

Target audience

This course is designed to be delivered organisation-wide. It is aimed at private- and public-sector organisations.


The course will take up to three and a half hours to complete, including time to reflect. It is recommended that it is completed over a number of days or weeks to allow time sufficient time for this reflection.

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