Retail

 
Develop A Marketing Communications Plan

This course will provide employers and employees in the retail industry with the foundational knowledge to develop robust marketing and communications plans. The course is a traditional text-based mod...

Duration:Approximately 45 minutes

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Retail excellence-Angry and upset customers

Retail Excellence is a suite of fully animated online courses. The suite comprises 16 titles designed to develop customer service and sales capabilities of people working in customer-focused roles.Dea...

Duration:25 minutes

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Retail excellence-Challenging Situations

Retail Excellence is a suite of fully animated online courses. The suite comprises 16 titles designed to develop customer service and sales capabilities of people working in customer-focused roles.Cha...

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Retail excellence-Critical thinking

Retail Excellence is a suite of fully animated online courses. The suite comprises 16 titles designed to develop customer service and sales capabilities of people working in customer-focused roles.Cri...

Duration:25 minutes

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Retail excellence-Customer interaction

Retail Excellence is a suite of fully animated online courses. The suite comprises 16 titles designed to develop customer service and sales capabilities of people working in customer-focused roles. Cu...

Duration:25 minutes

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