Imagine a workforce that employs empathy and a deep understanding of your target audience to persuade them to see the world from your business’ perspective. Learning Seat offers an online learning solution that teaches your staff to do just that.
Learning the art of manipulation, featured in the Daily Telegraph, highlighted the number of businesses now employing alternative skills training to get the edge over their competitors- and it’s working. More and more companies are realising that staff can be trained, in what was typically regarded an innate trait of the lucky few, to become masters of persuasion.
Reading People is an interactive online learning program built around the New Intelligence: Behavioural Intelligence framework. By learning to effectively interpret visual cues and body language, your staff will be more effective in communicating with your customers and each other. Your employees learn to encourage open communication through the interpretation of reactions and an understanding of the role emotion plays in decision making to improve not only their interpersonal skills, but also build your client base through a distinct understanding of your consumer’s mindset.