Elearning and compliance training is booming across Australian businesses. But what can you do to get higher completion rates?
Take it from us, the people who create online compliance training don’t want you to suffer (either in the workplace, or through their courses!). We want you to feel empowered. To impart useful knowledge on you, and help you change your workplace culture. Being compliant is so much more than just being able to identify legislation, policies and procedures. Australian workers should be putting the health and safety of themselves and their co-workers first.
Compliance training is about gaining an awareness and understanding for how we should interact with one and other in the workplace. We should be acting with respect, promoting fairness and embracing equality.
But one of the biggest challenges in compliance training is that people don’t always want to learn about this stuff.
So, how can you work around this and toward higher completion rates?
1. Reduce the total seat time
Let’s get realistic. Nobody wants this to take up more than 25 minutes of their time. So, if you can dish your compliance training out in smaller bites of microlearning that learners can dip in-and-out of, (say around 5-10 minutes each), you’re already on your way to higher completion rates. Why not also try Adaptive learning? Trim down seat times by letting your learners show you what they already know!
2. Make it responsive
Having mobile responsive compliance training isn’t just about being able to complete the training anywhere. It’s an incentive for users to dip in-and-out, to fill in those idle moments in their day. Essentially, you’re putting your learners in the driver’s seat. And when someone feels like they’re in control, they’re more likely to set goals and targets for themselves. Like doing their online compliance training with higher completion rates!
3. Throw in some gamification
That doesn’t necessarily mean you have to make the course a game. You could just grab some elements and playfully weave them through your course. Here’s some examples – the learner could work toward a completion setting, try to beat quizzes, earn badges or rewards for each activity completed. Sound interesting already? Check this nifty infographic out for some more simple gamification ideas.
4. Check your tone
There’s no reason you can’t adopt a light tone, without making light of a serious topic. Conversational, simple English language benefits learners on many levels. Compliance content needs to speak to a blanket target audience. You need to factor in the different language skills levels of your staff, as well as their familiarity with technology and the topics they’re training in. A conversational tone can help with higher completion rates. And, it has the added bonus of being able to break-down complex topics, into guided advice and more concrete terms for learners.
5. Tick the box, but think outside the square
Finally, at the end of the day, you’re enrolling people in these courses so they’re compliant with Australian laws. But it doesn’t have to feel like you’re going through the same steps and motions each year (yes, you should be alternating refresher compliance training with foundation training every 12 months!) There’s different approaches to this kind of content. So, use variety if you want higher completion rates. Designers are incorporating realistic, contextualised scenarios and advice into these courses, to make the content more interesting while learners are navigating the rocky waters of human interaction.