There are many ways to solve a problem; the ability to make informed decisions is vital to problem solving. And as a manager, one of the main things you will have to do every day is make such decisions. However, much of the challenge of finding solutions lies in properly understanding problems.
This course will arm you with the skills you need to define a problem then make considered and rational decisions using specific tools and techniques. This course is aimed at managers who have the responsibility to solve problems and make decisions to lead their teams and affect change in their organisation.
Upon completion of this course, you will be able to:
- Outline the four-step approach to problem solving.
- Define a problem.
- Generate ideas and make decisions using specific tools and techniques.
- Design an evaluation for your solution.