An article published in Business Review Weekly, At the Counter Culture, highlighted the many struggles facing Australia’s retail sector.
Evident to us at Learning Seat, was that all businesses with customer-facing roles confront similar challenges in upskilling staff to become highly effective salespeople and in recruiting and retaining talented employees. Both issues were at the forefront of our minds in availing our latest course for customer service professionals.
Retail Excellence is a fully animated online learning program specifically designed to develop the client service and key competencies of sales professionals. Through promoting positive thinking and behaviour, your staff will learn to apply skills, knowledge and strategies in order to best represent themselves and your business. This product can be purchased as a program, as bundles or as individual modules to suit your requirements.