Let’s face it: we’ve all seen boring eLearning. At previous workplaces, my inbox has dinged with eLearning enrolment emails that have filled me with dread. Because I know I’ll be forced to look at slide after slide of boring, irrelevant text – my eyes glazing over and RSI building in my arm as I click through the course as fast as I can just to get to the end of the torture.
Yet, as an instructional designer, I know there’s a way to build better courses – Action Mapping. At the Learning@work conference in October, renowned instructional designer and trainer Cathy Moore took workshop participants through Action Mapping. Moore’s needs analysis process helps organisations launch online training that is relevant, engaging and leads to real measurable change in the workplace.
How Action Mapping works
Once you’ve taken the time to identify the performance goal, you:
- Identify the actions needed to reach that goal
- Identify why the actions are not being carried out
- Identify a practice activity for each action
- Give learners the minimum information required to complete the activity.
Action Mapping benefits
On completing Moore’s workshop, my colleague Cath Ellis and I had a grab-bag of tools. We also had a renewed dedication to developing eLearning that delivers not only behavioural change but also a return on investment for our clients. We’ll have more on Action Mapping in a future newsletter edition, so stay tuned! For more on Cathy Moore’s Action Mapping process, check out her blog.