Are your workers behaving appropriately when using electronic communication and social media in the workplace? Increasingly, the use of electronic communication and social media is changing the way we interact with our co-workers. It’s critical that your workers are aware that the definition of the workplace has shifted to include these electronic communication channels, and what the consequences of inappropriate behaviour in this context are.
This course has been designed as a refresher to foundation electronic communication and social media compliance training, so that your workers can stay up-to-date with their duties and obligations under Australian law.
At the beginning of the course, a pre-assessment determines the learner’s knowledge gaps so that they will only be required to consume content related to the areas they’ve been identified as deficient in.
The course contains videos, infographics and risk management strategies, presented in the style of interactive social media sites. It’s also responsive, enabling optimal user experience on smartphone, tablet and desktop computer, so users can complete their training on their preferred device.
This course covers the following topics.
- The workplace
- Appropriate use
- Protect yourself
On completing this course, learners should be able to:
- explain the circumstances in which a worker’s communication via electronic channels and social media may have a connection with the workplace
- identify appropriate and inappropriate use of electronic communication and social media in the workplace
- outline how electronic communication and social media can be instruments of discrimination, bullying and harassment
- describe the legal consequences of misusing electronic communication and social media in the workplace
- apply practical strategies to avoid breaching any company or legal requirements regarding the use of electronic communication and social media associated with the workplace.
By implementing this course your organisation can:
- reduce the risk of inappropriate workplace behaviour via electronic communication and social media
- protect its brand and reputation from damage related to inappropriate behaviour via electronic communication and social media in the workplace
- ensure that workers are aware of how the workplace can be defined and how communication via electronic channels and social media may have a connection to the workplace
- strengthen worker engagement by implementing best practice compliance with appropriate workplace behaviour laws.
The content contained in this course is suitable for workers:
- across the public and private sectors
- at all levels of an organisation
- that are ethnically and linguistically diverse
- that have a broad range of technical skills.
Depending on the learner’s pre-assessment results, the course will take up to 25 minutes to complete.